This tutorial will guide you through downloading and installing the Charter Security Suite™.
Use the menu links below to navigate through the document.
Check System Requirements
Step 1 of 9
Prior to installing the Charter Security Suite™, be sure your computer meets the system requirements.
System Requirements for Charter Security Suite™ 9.0
| Windows® 7 |
Windows® Vista |
Windows® XP |
| Processor: |
| Intel Pentium 4, 2GHz or higher |
Intel Pentium 4, 2GHz or higher |
Intel Pentium III, 1GHz or higher |
| Memory: |
| 1GB or more |
1GB or more |
512MB or more |
| Operating System: |
| Windows® 7 32-bit & 64-bit: All editions. |
Windows® Vista 32-bit & 64-bit: All editions, all Service Packs. |
Windows® XP 32-bit: Home, Professional & Media Center editions. Service Pack 2 or newer. |
| Disk Space: |
| 800MB free hard drive space |
800MB free hard drive space |
800MB free hard drive space |
| Display: |
| 16-bit or more (65000 colors) |
16-bit or more (65000 colors) |
16-bit or more (65000 colors) |
| Internet Connection: |
| An Internet connection is required to validate subscription and to receive software updates. |
An Internet connection is required to validate Subscription and to receive software updates. |
An Internet connection is required to validate subscription and to receive software updates. |
Download Charter Security Suite™
Step 2 of 9
Login to the My Account Page at www.charter.com/myaccount and select the Internet Services & Tools tab.
Click on the Charter Security Suite™ link.
Active a subscription key by clicking the “Activate” link.
Click the “Download” link to start the installer.
Click “Run” and the file will begin to download.
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Charter Security Suite™ - Welcome Screen
Step 3 of 9
Choose the installation language and click “Next”.
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Charter Security Suite™ - License Agreement
Step 4 of 9
Click the “Accept” for the License Agreement.
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Charter Security Suite™ - Subscription Key
Step 5 of 9
The software license key should be listed in the Subscription box; click Next. If not, please type it in manually, then click Next.
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Charter Security Suite™ - Installation
Step 6 of 9
The installation may take a few moments. The progress will be displayed below.
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Charter Security Suite™ - Restart
Step 7 of 9
When the installation tasks have completed, click “Restart” to complete the installation.
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Charter Security Suite™ - Validation
Step 8 of 9
After the restart, the Charter Security Suite™ will validate the subscription and install updates. Please be patient, as this may take a few minutes to complete. You may also minimize this process.
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Charter Security Suite™ - Finish
Step 9 of 9
When the Charter Security Suite™ has completed its update, click close to exit. Congratulations! You have successfully installed the Charter Security Suite™.
Complete the above process for each computer you would like to install the Charter Security Suite™ on. You can install the Charter Security Suite™ on up to 3 computers.
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