Your Charter TV in Digital Receiver

Charter offers 3 different types of digital receivers. The easiest way to access information specific to your cable connection is to match the Interactive Program Guide images below with your On-Screen TV Guide.

Use the following table to match the guide on your TV with the Interactive Program Guide image.  Then, select any of the help links or videos next to the picture to learn more.

Manufacturer	Welcome Book	Parental Controls	Guide Tips
Motorola	Motorola View help video Interactive Demo	Motorola Parental Controls View help video	Motorola Program Guide
New Cisco / Scientific Atlanta	Cisco / SA Interactive Demo	New Cisco / SA Parental Controls View help video (non DVR) View help video
Scientific Atlanta (SA)	SA View help video	SA Parental Controls View help video	Scientific Atlanta Program Guide
MOXI	MOXI DVR	MOXI Parental Controls View help video	Moxi Program Guide

Introduction to Your Equipment

This Introduction page is designed to assist you with Charter Support for your service.  

• How to connect your equipment - General connection diagrams
• Programming your remote control - General remote control help

Introduction to your My Account online access

After you receive your first statement, Charter provides easy online access to your account.

Some of the great features include:

• View Statements and Pay your bill online
• Set up Auto Pay to schedule automatic monthly payments
• View Recent Activity
• View Current Services
• learn more »

Other Support

• General Statement Help »
• How to read your statement insert
• Statement FAQ »