Topics

Equipment, User Guides & Diagrams

Receivers

Find your receiver below. View by brand and type.

• Motorola
• |
• Motorola HD
• |
• MOXI
• |
• Scientific Atlanta
• |
• Scientific Atlanta HD

• Motorola User Guide | Motorola DVR User Guide
• • 
  • DCT 700
  • Manual
• • 
  • DCH 200
  • Manual
• • 
  • DCT 2500 Series
  • Manual
• • 
  • DCT 1000
  • Manual
• Don't see the receiver you have? View more options

• Motorola User Guide | Motorola DVR User Guide
• • 
  • DCT 6200 HD
  • Manual
  • Hook-up Diagram
• • 
  • DCH 6416 HD
  • Manual
• • 
  • DCT 3416 HD
  • Manual
• • 
  • DCT 5100 HD
  • Manual
  • Hook-up Diagram
• Don't see the receiver you have? View more options

• MOXI User Guide | MOXI v4.1 New Features & Games
• • 
  • MOXI
  • MOXI Manual
  • BMC 9012 Manual
  • BMC 9022 Manual
• • 
  • MOXI 3012
  • MOXI 3012 MC3 Manual
  • Hook-up Diagram
• Don't see the receiver you have? View more options

• Scientific Atlanta DVR User Guide
• • 
  • Explorer 2100
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 3000
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 8000
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 1840
  • Manual
• Don't see the receiver you have? View more options

• Scientific Atlanta DVR User Guide
• • 
  • Explorer 3250 HD
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 8300 HD
  • Manual
  • Hook-up Diagram
• • 
  • Explorer 4250 HD
  • Manual
• • 
  • Explorer 3100 HD
  • Manual
  • Hook-up Diagram
• Don't see the receiver you have? View more options

Remote Controls

Find your remote control below. View by brand and type.

• Motorola
• |
• Motorola DVR
• |
• MOXI
• |
• Scientific Atlanta
• |
• Scientific Atlanta DVR
• |
• Universal Remote

• • 
  • Motorola Charter OCAP–4
    (C4000 & S4000)
    
  • Setup Guide
  • User Guide
• • 
  • AtlasXL–1047
  • Setup Guide
  • User Guide
• • 
  • Atlas–4
  • Setup Guide
  • User Guide
• • 
  • UR4U–MDVR–CHD2
  • User Guide
  • Interactive Tutorial
• • 
  • UR4–EXP CHLA
  • User Guide
  • User Guide
    Spanish
• Don't see the remote control you have? View more options

• • 
  • Atlas–5 / DVR–1054
  • Setup Guide
  • User Guide
• • 
  • DRC800
  • User Guide
• • 
  • UR4U–MDVR–CHD2
  • User Guide
  • Interactive Tutorial
• Don't see the remote control you have? View more options

• • 
  • MOXI MC3
  • 304HOTP-3040TPH
  • User Guide
  • MC3
• • 
  • MOXI URC-1052-CBJ1
  • Dual Function
  • User Guide
  • URC-1052-CBJ1
• • 
  • MOXI URC-1052-CBJ0
  • Single Function
  • User Guide
  • URC-1052-CBJ0
• Don't see the remote control you have? View more options

• • 
  • Charter OCAP–4
    (C4000 & S4000)
  • User Guide
  • User Guide
• • 
  • AtlasXL–1047
  • Setup Guide
  • User Guide
• • 
  • Atlas–4
  • Setup Guide
  • User Guide
• • 
  • UR4–EXP
  • User Guide
    EXP–CHLA
  • User Guide
    EXP
  • User Guide
    EXP–CHD1
• • 
  • UR5–8400
  • User Guide
• • 
  • UR4U–MDVR–CHD2
  • User Guide
  • Interactive Tutorial
• Don't see the remote control you have? View more options

• • 
  • Atlas–5 / DVR–1054
  • Setup Guide
  • User Guide
• • 
  • DRC800
  • User Guide
• • 
  • UR4U–MDVR–CHD2
  • User Guide
  • Interactive Tutorial
• Don't see the remote control you have? View more options

• • 
  • UR3-SR2 - Large Buttton
  • User Guide
• Don't see the remote control you have? View more options

Connection Diagrams

Click here for information and connection guides that make it quick and easy to connect your Charter Cable components.

Interactive Program Guides

• Blue Background Guide - Motorola Receiver
• Purple Background Guide - Scientific Atlanta Receiver
• Demo: Interactive Program Guide–TV Guide

Support Videos

• Which remote do I have?
• How to program your remote.

Troubleshooting

Cable Troubleshooting

Click on the photo below that best describes the problem

• 
  Tiling Picture
• 
  Snowy Picture
• 
  Fuzzy Picture
• 
  Black Picture

Don't see the problem you're experiencing? View more options

Equipment Troubleshooting

Click on the photo below that best describes the problem

• 
  Cable Cards
• 
  Motorola Receiver
• 
  Scientific Atlanta Receiver
• 
  Remote Control

Digital Cable FAQs

Digital Cable FAQs

• Easy Install Guide
• Digital Cable
• Digital Transition
• Signal Booster Overview

HD & DVR FAQs

• Digital Video Recorder (DVR)
• HDTV
• On Demand

Features FAQs

• Parental Controls
• Pay-Per-View
• Disney Family Movies

Enter your question in sentence form, for example: How do I pay my bill online?
For best results ask one brief question at a time using less than 15 words.